Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom orders

    Always welcome. Please get in touch.

    Care instructions

    Clip the collar closed and pop it, or the lead, into a sock or pillowcase. Machine wash at 30 degrees

    Who pays for customs and import taxes, if any are due ?

    The buyer is responsible.

    SHIPPING NOTICE

    All U.K. post is Royal Mail Tracked 24



    America, Australia and New Zealand is Royal Mail International Tracked

    Legal imprint